What happened when the Sonesta Hotel Group added Black Rock Grill to the menu?
Black Rock Grill’s Steak Stone dining concept is now available at the Sonesta Hotel Group – St Maarten Resorts.
The magnificent Maho Beach Resort and Casino operated by Sonesta Hotels introduced Black Rock Grill’s Steak On The Stone Concept to The Palm’s Grill that overlooks the famous Maho Bay, which is not only famous for the golden sandy beach but also the low flying passenger aircraft as they fly into Princess Julian International Airport.
Sizzling Steak On The Stone
Both the Maho Beach Resort located on Maho Bay and the Great Bay Resort Hotel, which is one of the most established hotels on Great Bay, was keen to bring a food solution that would work for their guests and the resort. In order to ensure that the new system was set up properly and everyone knew how to use the system, Black Rock Grill’s company trainer Peter Hatter spent a week in Sonesta’s Two St Maarten hotels, introducing the lava steakstone concept to the hotel’s staff and customers. The Steak on the stone restaurant concept by Black Rock Grill is a first for the island and is proving a winning formula with the Resort guests, staff and Sonesta group.
“It is so simple a concept and one that brings a WOW factor and an exciting meal experience for our guests.” says Corporate Chef Mark.
Professional training & equipment
The Sonesta Hotel Group choose Black Rock Grill because of our 12 years supplying to the top chains, independent hotels and restaurants around the world.
Peter Hatter Founder & Managing Director of Black Rock Grill explains “we set out to develop a dining concept that was safe, we selected only the finest material and designs for our porcelain and bamboo ware and we have the finest Black Rock Grill ovens that are built in Great Britain to exacting standards. There are plenty of inferior brands peddling steakstone equipment that is unsafe, untested and non compliant to food hygiene standards explained Peter
“we are certainly not the cheapest which is why our equipment out lives, out performs and over delivers when comparing with similar suppliers.”
Our Commitment to Safe Staff Practices
Being the first on St Maarten meant the staff in both resorts required professional training. Peter spent 3 days at the Maho Beach and Great Bay hotels, the training involved some classroom sessions so staff get a better understanding of the Black Rock Grill techonlogy, but the best and most fun part is the trial runs which involves the hotel guests and did we have fun. It was great to see the reactions from the hotel guests and help staff get to grips with using the products.
The staff found Black Rock Grill simple to operate and immediatley saw the benifits that it would deliver. F & B Manager Lindon Lovell said: “the concept would ease the pressure of service during our busy season when we have over 1500 guests at both Ocean Point Hotel and Maho Beach. With the training kit supplied by Black Rock Grill I can have my staff fully trained and BRG Aware and switch them between restaurants to help with flow and demand”
Great Bay Beach Resort & Great Black Rock Grill Waterfront Restaurant
The Waterfront Restaurant at The Great Bay Beach Hotel is a delightful location the sparkling crystal clear Caribbean Sea laps over the sea wall gently spraying a fine cool mist over the resort guests, “it's a welcome cool shower on a hot blistering hot afternoon."