What ongoing support do you give?

Our BR Brand ovens have a ‘5 Year Warranty’ our ROXY Brand ovens have a ‘1 Year Warranty’ and the electrical components within the oven are guaranteed for 12 months. Should a malfunction occur we hold parts and a local catering equipment engineer can make any repairs.

All exports can include a spare part kit but you will need to arrange your own engineer, the cost of which we will reimburse, so long as it is within the respective warranty period.

Our UK test kitchen constantly trials and develops new and exciting menu ideas and we are happy to pass on ideas developed by other Black Rock Grill users.

Readily available point of sale material includes banners, table talkers, A2 posters and Black Rock Grill imagery for your own promotional leaflets. We can supply at your cost black boards, exterior light boxes and swing signs.